Manage your booking

Change or cancel an appointment.

Plans change — look up your upcoming visits, move one to a better time, cancel, or update your contact details yourself, without calling.

Book Now Change or cancel a booking

Look up your bookings

Enter the email or mobile number you booked with. We'll email you a 6-digit code to confirm it's you — including if you look yourself up by mobile, since the code always goes to the email address on your file.

If we don't hold an email address for you, we'll tell you here and you can call reception instead.

Prefer to talk to someone? Call reception on 0402 166 415, Mon–Thu 8:00–5:00, Fri 8:00–3:00.

Enter your code

We've emailed a 6-digit code to your email. Enter it below.

Your upcoming appointments

To change the time or cancel, use the buttons on that appointment.

We ask for 24 hours' notice to cancel and 12 hours to move an appointment to another time — the notice periods published on our fees page and in our terms. Inside those windows, please call 0402 166 415. NDIS appointments are always changed by reception, so your plan and claim stay correct.

Your details

Keep your contact details up to date so we can reach you and send reminders.

Your appointment is cancelled.

We've emailed you a confirmation and let reception know. You can rebook whenever suits.

Book a new appointment