Get in touch.
We're here to help. Reach the clinic by phone or email, or send us a message and our reception team will be in touch.
8 Archer Street
Rockhampton City QLD 4700
Friday · 8:00am – 3:00pm
Closed Saturday & Sunday
Appointments by booking
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Our reception team will be in touch. For anything urgent, please call +61 402 166 415.
Accessibility
- Limited wheelchair-accessible parking outside the front of the clinic.
- Wheelchair-accessible entrance to the right of the main entrance steps.
- Wheelchair-accessible toilet — please ask reception for a key.
- Male and female toilets — please ask reception for a key.
Parking is directly outside our front door — free, at street level, with wheelchair-accessible spaces at the front of the clinic. There is no car park to cross and no lift to find.
Cancellations & rescheduling
Please give at least 24 hours' notice to cancel — 2 clear business days for NDIS-funded appointments, as set by the NDIS. To move an appointment to another time, we ask for at least 12 hours' notice. You can manage your booking online using the email or mobile you booked with, call reception on +61 402 166 415, or email reception@inspireclinic.au. That notice lets us offer the time to someone else who needs it.
Life happens, and a one-off cancellation is not charged. Where short-notice cancellations or missed appointments happen repeatedly, a fee may apply that is not claimable from Medicare or any other funder. The current amount is listed on our fees page.
Concerns about your care?
Tell us first and we'll do our best to put it right — contact reception on +61 402 166 415 or reception@inspireclinic.au. Raising a concern will never affect your care.
You can also contact the Office of the Health Ombudsman at any time on 133 646 or oho.qld.gov.au. You do not have to come to us first.